2012 Equinox MyLink?
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Hello! I’m a proud owner of 2012 1LT 4cyl AWD Equinox for about a month now; however, now that I have more time to go thru the manual and “play” with the electronics, I’m a little confused. Hopefully you can clarify for me!
I’ve been able to pair my smartphone with the hands free bluetooth feature without a problem, but I’m unable to upload contacts (I have a blackberry that prompts for “adding contacts” when it is plugged in via the USB port), and my ipod is not recognized when plugged in via the USB as well (which I’m aware that not all ipods will be recognized as stated in the manual).
When it comes to the other features of MyLink, I’m getting mixed information. For example, I want to use my pandora radio via my smartphone, but the only way I’ve been able to run that is if I use an auxillary cable. I’ve called customer service, and they told me MyLink was an upgrade option, but on the manufactuer websites its appearing as if its a standard, or its not listed as “MyLink” at all.
I’m more or less wondering how to obtain the MyLink feature thats described on Chevy’s website that advertises the 2012 Equinox and Volt as being the models with this new feature (and an explanation as to why my 2012 doesn’t have this). Thanks for your time and help! The tech-ee in me appreciates it!
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Hey Lauren -- no problem; welcome and congrats on the new Equinox!
What kind (version) of Blackberry and iPod do you have? I know that MyLink only supports the newer Smartphones while supporting pretty much all "recent" iPods.
Also, if you have the 7" color touchscreen in your 'Nox, then you've got MyLink -- don't let anyone tell you otherwise. :-D There seems to be some kind of misinformation (or maybe miscommunication about MyLink at the moment since it's just so new.
Anyway, let's start with that and see where we get. I have access to many devices and will test them out myself in a new Equinox soon! -
I've heard several stories about Blackberry users having trouble with MyLink, but that's mainly because they were using prehistoric Blackberries. My Storm works fine with my 2012 Camaro (via USB), but I haven't tried it with a 2012 yet. And my Camaro doesn't have MyLink.
@alex See what you can find out when you play around with the system -- my wife is itching for an Equinox, and I have a feeling we'll go for the 2012 1LT or 2LT. But unlike me, she has an iPhone. And yes, she makes fun of me for using a Blackberry. But that's okay, I'm the one drivin the Camaro. Haha. -
For what it's worth, on a youtube demo video on the new Equinox Stereo as done by a dealer. http://youtu.be/EdVRc3_a-xA I asked the dealer this same question in regards to Pandora. According to him, it's a feature that won't be added until later and starting in the 2013 Malibu. I know with Ford's SYNC system, they release updates/patches that you can download to a USB drive and upload to your car. Obviously not comparing the same tech here, but my nerd self is curious if this could be a possibility with MyLink?
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Thanks for the clarification on the "MyLink"! As for my blackberry its newer (bold 9780), and I've tried two ipods (mine is older, so I tried one that is 1 to 2yrs old). I've tried different USB cords as well. So, as for troubleshooting, I think I've come to the point where I need to go to the service center to check the actual USB port, unless you have any other suggestions?
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I am doing am overnight test on a 2012 Equinox, and with my iPhone 4 with Pandora, I do not see the Pandora or Stitcher apps on the screen at all. Going nuts trying to figure out if this is going to be an upgrade or what??? There is no streaming via Bluetooth at all, but even with iPhone cable plugged in, I only get access to iPod functionality. I connected this phone to the Ford Edge and streamed any iPhone app beautifully. Hope they issue software updates for GM vehicles on this!
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Hi Dennis -- and welcome to the GM Authority forum!
It seems that the Pandora integration isn't available right now but will come via a future software update. We're confirming this with GM officials right now and will most likely find out for sure on Monday.
That said, Bluetooth streaming should work just fine for your content stored on your iPhone (in the iPod or Music apps). You can also stream Pandora via Bluetooth (but not control it with your voice, which is what the update to MyLink will bring). To stream Pandora with Bluetooth, you'll need to start playing music from the Pandora app and then there should be a new button once your phone is paired with the Equinox; this button will give you a choice between the output -- your phone (speaker) or MyLink. Select MyLink and you should be good to go. -
Sorry Alex,
Blue tooth streaming for Pandora does not work on my iPhone 4. I paired it successfully for hands free phone calls and contact lists on the screen. But Pandora only plays via the USB source in a nonsensical way, i.e the iPod app automatically comes up playing on USB/iPod source selection and one needs to lay the Pandora app to force an override of the iPod playlist. The Pandora internet radio songs then play on the speakers, but the nav screen show iPod in Pause mode just like iPhone does when it overrides a playlist song for an incoming phone call.
This is not the My Link service and nav screen shots featuring Pandora I saw advertised. I upgraded my Pandora app on the iPhone today. For those of us with 2012 Equinoxes manufactured in October where and how does one get the My link software upgrade. From the dealer? -
https://www.myconnectedradio.com/web/chevrolet is a special mylink website with FAQs, instruction manuals and contact information. Also included are USB downloads for upgrading the mylink radio's software to most recent versions to fix problems like those discussed here. The latter requires downloading the MyLink update to a computer and an inexpensive USB flash drive and then plugging the flash drive into the USB port in the car's console. Touch screen buttons to navigate the updating of radio software via USB can be found on the car radio's navigation screen.
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@dwerling, dennisrice, alex
Were you able to successfully install a software update to the radio to enable mylink functionality? In talking with my dealer it seems that the radio being installed in the current 2012 equinoxes do not have mylink functionality. There apparently are three radios, colortouch, colortouch nav, and the unreleased mylink radio (early 2012 select equinox models). I will note that this goes against all the advertising and documentation on the chevrolet website and press releases saying it is available on 2012 equinox models with no qualifiers or exceptions listed.
However if you were able to update the radio via that website to enable bluetooth audio streaming (not just phone, but A2DP protocol streaming) without usb plugged in, and also getting the pandora and skitched apps to appear, then the colortouch radio may be upgradeable to have mylink. Right now I don't think you are using the "MyLink" capabilites with all the advertised capabilities. Just try unplugging the usb and then streaming audio over bluetooth. It should, but I betcha it won't work, unfortunately ;) GM needs to clear this up and fast!!!!!
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rajamahal,
Exactly, I was getting the same three radios bit from the Chevy website service support at their 800 number. But on my build order for the 2012, which I have, there is no option for a special my link radio, only Nav or standard. Chevy may be backing into an extra, priced option because they were not ready to deliver on day one, but a lot of folks were told this was a standard for 2012 when we ordered.
Hopefully this is a software and not a radio problem-- a problem of vaporware or software not delivered rather then some special chip in a new radio. If it is software , as I hope, then I will post when I gan get successfully registered on the myconnectedradio.com website and the mylink software updates uploaded-- even the mylink site has the bugs of site newly delivered. -
dwerling,
That build order may be paydirt in terms of getting Chevrolet to support current 2012 Equinox owners who were mislead by their advertising. The window stickers are also vague enough that a buyer could be confused. It merely says 7" color touch radio and bluetooth for phone. Both of those could refer to a radio with or without the MyLink functionality because the radios use exactly the same user interface (7", color touch screen, bluetooth functionality)
Could you post the build order (blacking out any of your personal information of course) for all of us to look at? Thanks!
Not good Chevy, not good! -
@rajamahal @dwerling This is odd. I've put in a question to GM to see what's going on. Last I heard, however, is that MyLink is indeed shipping on the 2012 Equinox.
Will post as soon as I hear back! -
Ok guys -- just heard back from GM -- officially:
"I don't believe they start shipping until next Month. So, if people ordered Equinoxes this fall, they would not be getting MyLink just yet."
I've asked whether owners of 2012 Equinoxes without MyLink will be getting a software update but have not heard back yet. -
Yes, please do get back to us on the second point there. I would happily "re-purchase" (long story) a 2012 equinox 1LT now if there is a guaranteed software upgrade to have the entire MyLink functionality. Otherwise it looks like I'm waiting... I would bet that Chevy is going to be as tight lipped about this as possible, especially if there is no way to upgrade. It would be the honest decision, but then they might have to discount existing models. I mean right now bluetooth streaming doesn't even work (it did on the old style non-touchscreen radio...what BS) ;)
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In this Discussion
- alex April 2
- Daemon24 December 2011
- DennisRice February 12
- dwerling November 2011
- ericortner October 2011
- Frank_P February 16
- krowten December 2011
- Lauren October 2011
- LibraGirlDC February 12
- mallardmann April 2
- mdbrewer December 2011
- rajamahal November 2011
- rlhmarines April 4
- rwingace April 3
- TonyK February 23
- veldacy1 December 2011
- Vic1212 April 2
- wbodyfan December 2011
- yabadabadoo December 2011
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